Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. The restaurant...
The Key Elements of a Campus POS Ensuring success when choosing a Campus POS solution has a number of important factors. Large educational institutions are in many ways similar to large hospitality organizations such as resorts or destination hotels. A University may...
It’s no secret restaurants shifted towards online ordering and delivery models. The boom was bound to happen, but the pandemic kicked things into high gear. Prior to the pandemic, delivery had been growing 20% year over year, and big players like Grubhub, Uber Eats...
This article looks at practical ways in which a restaurant can take control of its labor planning and scheduling. The following tips can help you institute practices that ultimately lead to efficiencies in labor cost, reduced staff turnover, and better preparedness to...
Hotels have an opportunity to leverage food and beverage service as a competitive differentiator for an unusual Summer rush. One result of the COVID restrictions that have been in place in many regions is that many people have spent an unprecedented amount of time in...
In a previous blog, we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In this article, we will focus on how restaurants can leverage food delivery...
As consumer confidence wavers, people look to restaurants as a beacon in the return to normalcy. Think back to all those birthdays, anniversaries, or a fun night out. The moments that matter often take place in restaurant dining rooms, pubs, hotel bars, or cafes. With...
We've written before about the importance of loyalty programs to extend the guest experience outside your physical location. An essential component of designing a successful loyalty program is knowing who your guests are and what they prefer. While many already have a...
Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. We will also look at some general...
What are Virtual Kiosks? Through a 100% touch n go order and payment platform, self-service virtual kiosks allow restaurants to process contactless payments and orders. Virtual kiosks are breaking ground in the contactless solutions market and are increasingly finding...