It’s no secret that the guest experience you extend at your hotel, resort, casino, or stadium stands as one of the strongest differentiators when it comes to brand loyalty, repeat business, and general competitiveness in the markets you serve. When we say guest...
Knowing your guests preferences is key to planning your Digital Guest Experience. Recently, we published some articles on knowing your guests and the importance of omnichannel marketing for hospitality businesses. Having the one-to-one relationships that omnichannel...
One of the challenges facing the Hospitality industry at current is the availability and cost of labor. When it comes to feeling the impact of rising wages, whether driven by demand or by regulation, much of it falls on the food and hospitality industry. With the...
Apps like GrubHub, Postmates & DoorDash have ushered in the golden age of delivery in America. Well over half of U.S. consumers now grab delivery at least once a week, translating into big money for businesses willing to keep up. To get more specific – research...
Squirrel POS may be best known as one of the leading table-service solutions on the market, but it's also an incredibly versatile and flexible platform, capable of providing a foundation for Universities, Stadiums, Cafeterias, Casinos, Institutions, and many other...
One of the most significant changes over the last 18 months, particularly for traditional table-service restaurants, has been adopting wide-ranging off-premise dining options and the systems that run them. Online ordering, third-party delivery integration,...
Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. From its origins as a cash register in the...
Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. The restaurant...
The Impact of Third-Party Delivery Commissions & How the Marketplaces are Changing In this article, we’re going to look at the typical structure of third-party delivery (3PD) commissions, how the industry providers are changing their business model, and its impact on...
Knowing your guests preferences as dining-rooms re-open is key to planning your Digital Guest Experience. Recently, we published some articles on knowing your guests and the importance of omnichannel marketing for hospitality businesses. Having the one-to-one...