Proactive Support with Squirrel SmartWatch
With Squirrel's cloud-based monitoring service, we'll help you with technical issues before you may even know about them! Squirrel SmartWatch is an integral component of your Squirrel EasyCare support program that lets us proactively assist you. You'll get immediate help when certain technical issues are detected, minimizing any impact to your business operations.
Squirrel SmartWatch remotely monitors a variety of issues to ensure your POS system continues to function to its fullest potential, from low disk space to credit card posting problems and more. As soon as Squirrel SmartWatch detects one of these issues, an alert is sent to our 24/7 help desk and our Customer Service Representatives begin the process of either performing preventative maintenance or getting your system up and running again.
We're here to help you — swiftly and immediately!